Terms of Services

Terms of Services for Fingerscan Digital Inc cover fingerprinting, FBI background checks, apostille, notary, passport services, and legal document prep in San Jose, CA and Las Vegas, NV.
For more information on our Terms of services, please visit our website.
Fingerscan Digital Inc is dedicated to providing comprehensive and efficient services tailored to meet the needs of our clients. Our team of trained professionals ensures that every service we offer is executed with the highest standards of accuracy and confidentiality. We understand that our clientele may have diverse requirements, and we strive to accommodate those needs through personalized service and expert consultation.
Effective Date: 10/1/2024
Business Name: Fingerscan Digital Inc
Business Locations: San Jose, CA & Las Vegas, NV
1. Acceptance of Terms
Understanding our Terms of services is crucial for a seamless experience.
We encourage clients to familiarize themselves with our Terms of services for better clarity.
Our dedicated team is here to explain any part of the Terms of services you might have questions about.
Review our Terms of services to ensure you are fully informed.
We strive to keep our Terms of services clear and user-friendly.
By accessing or using the services provided by Fingerscan Digital Inc (“we”, “our”, or “us”), you agree to comply with and be bound by these Terms of services as well as our privacy policy. If you do not agree, please do not use our services.
Each of our services is designed with the utmost attention to detail. For example, during the Live Scan fingerprinting process, we utilize state-of-the-art technology to capture high-quality prints that meet stringent government standards. This minimizes the chances of rejection and streamlines the application process for our clients.
In addition to the services listed, we are also equipped to handle specialized requests. Whether you’re an individual seeking personal documents or a business in need of employee background checks, we have the resources to assist you. Our versatile approach allows us to adapt our services to fit the unique demands of various industries.
2. Services Offered
Fingerscan Digital Inc provides:
- Live Scan fingerprinting
- FBI background checks (including 24-hour expedited options)
- FD-258 fingerprint cards
- Apostille and authentication processing
- Notary public services
- Passport photos and application assistance
- Registered process serving
- Legal document preparation for self-help clients
We are not attorneys and do not provide legal advice. Services involving document preparation are for self-represented individuals only.
3. Client Responsibilities
- You must provide accurate, truthful, and complete information.
- It is your responsibility to ensure that your documents meet the requirements of the requesting agency or authority.
- You are responsible for verifying if your agency accepts ink cards, live scan, or FBI background results.
Consider our Terms of services when using our platform.
Your rights under our Terms of services are important to us.
4. No Legal Advice
Fingerscan Digital Inc is not a law firm and does not offer legal representation or legal advice. Our services are administrative in nature and do not substitute legal counsel.
5. Fees and Payments
All fees are due at the time of service.
We are committed to upholding the highest ethical standards in our operations. Our client responsibilities are clearly defined to ensure transparency and mutual understanding. Clients are encouraged to ask questions and seek clarification at any stage of the process, thereby fostering a collaborative relationship.
Our team can help clarify any part of the Terms of services that may seem confusing.
Payments are accepted via cash, credit/debit card, or other approved methods.
Fees are non-refundable once a service is rendered.
6. Appointments and Cancellations
Appointments are recommended but walk-ins may be accepted when available.
Please arrive on time. Late arrivals may be rescheduled.
Understanding the limitations of our services is key to managing expectations effectively. While we strive for excellence, it is essential to acknowledge that certain factors, such as external agency processes, may influence the speed of service delivery. We encourage clients to remain informed about their application statuses through regular updates.
Payment flexibility is an important aspect of our service model. Clients can choose their preferred payment method, ensuring convenience and ease during transactions. We also offer detailed breakdowns of fees before services are rendered, so clients know exactly what to expect.
Cancellations should be made at least 24 hours in advance.
No-shows may be subject to a cancellation fee.
7. Privacy and Data Security
We respect your privacy. Personal information is collected solely for the purpose of providing services and complying with state/federal regulations.
We do not sell or share your information without consent unless required by law. View our full Privacy Policy for more details.
8. Service Limitations
We are not responsible for delays caused by government agencies, mailing services, or third parties.
Apostille and background check timelines may vary based on processing agencies.
For detailed information, reviewing the Terms of services is advised.
At Fingerscan Digital Inc, we uphold our commitment to quality and efficiency. We encourage you to explore our services and trust us to handle your needs with care. Thank you for choosing us and we look forward to serving you.
To enhance the client experience, we emphasize the importance of punctuality. Appointments are structured to maximize efficiency for both clients and staff. Understanding the significance of time management can significantly improve the service experience.
Clients are encouraged to read the Terms of services prior to engagement.
Our privacy policy is robust and designed to protect clients’ sensitive information. We implement advanced security measures to safeguard personal data against unauthorized access. Clients can feel confident that their information is handled with the utmost care and in compliance with legal requirements.
9. Process Serving Disclaimer
We recognize that the success of our clients is paramount. Therefore, we continuously seek feedback to refine our services. This iterative approach not only enhances our offerings but also ensures we remain aligned with the needs of our clientele.
Our process servers operate in accordance with California laws. We cannot guarantee successful service if the recipient is avoiding service or cannot be located.
Our commitment includes adhering to our Terms of services and ensuring client satisfaction.
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the revised terms.
11. Contact Us
For questions about these terms, please contact:
San Jose Office: 434 Blossom Hill Rd, San Jose, CA 95123
Las Vegas Office: 8784 S. Maryland Pkwy Suite 105, Las Vegas Nevada 89123
Phone: San Jose: 408.766.3528 | Las Vegas: 702-965-2448
Email: info@fingerscan-digital.com
The latest updates to our Terms of services are available online.
Feel free to reach out if you have queries regarding the Terms of services.
As part of our commitment to transparency, we will provide advance notice for any changes to the terms. This proactive communication reinforces our dedication to maintaining a trustworthy relationship with our clients.
We are dedicated to making our Terms of services easily understandable for all clients.
Our Terms of services are designed to protect both the client and our organization.
We encourage clients to reach out with any questions or concerns regarding our services. Our team is always ready to assist, ensuring you have a positive experience from start to finish. Contacting us with specific inquiries can lead to a more tailored service experience that meets your unique needs.